DRYER FAQ

Do not dry thin, multi-layer or thick-layer fabrics together as they dry at different levels. Hence, dry clothes together that have the same structure and fabric type. This way, you can get an even drying result. If you think that the laundry is still wet, you can select a time programme for additional drying.

Dry heavy items (duvets, etc.) and light items separately to avoid uneven/unsatisfactory drying results.

  • Separately place the laundry in the dryer. Remove all objects in the pockets of the clothes.
  • Tie fabric belts, apron laces etc. to each other or use a laundry bag.
  • Lock the zips, clasps and fasteners, and do up the buttons of covers.
  • To get the best drying result, sort the laundry according to the textile type and drying programme.
  • Remove clips and similar metal parts from the clothes.
  • Woven goods such as t-shirts and knit clothes generally shrink in the first drying. Use a protective programme.
  • Do not over-dry synthetics. This will cause creases.
  • Softeners, or similar products, should only be used as specified by the product manufacturer’s instructions.

Follow the instructions in the user manual. Do not exceed the maximum load capacity. When overloaded, the drying performance of the dryer will decrease and the dryer and laundry might be damaged.

Cleaning the Lint Filter

The lint filter should be cleaned after each use. To clean the lint filter:

  1. Open the loading door.
  2. Pull up the lint filter to remove it.
  3. Use your hands or a soft cloth to clean the lint.
  4. Close and refit the lint filter.

After the dryer has been used for a certain period if you encounter a layer that will cause obstruction on the filter surface, wash the filter with warm water to clean the layer. Dry the filter thoroughly before reinstalling it again.

The water tank should be emptied after each use

  1. Pull the drawer cover and carefully take out the tank.
  2. Empty the water in the tank.
  3. If there is lint accumulated on the discharge cap in the tank, clean it with water.
  4. Refit the water tank.

Never remove the water tank when the programme is running.

Clean the condenser when you see the warning “Condenser  Cleaning”. Even if the “condenser cleaning warning led” is not on: clean the condenser after every 30 drying processes or once a month.

If the drying process is completed, open the loading door and wait for it to cool down.

  1. Open the plinth and release the 2 cover locks of the condenser.
  2. Hold the condenser by the plastic part and pull it out.
  3. Clean it with a showerhead and wait for the water to drain off.
  4. Fully insert the condenser into its seat and lock the 2 locks.
  5. Close the plinth cover

Inside the machine, there are humidity sensors that detect whether the laundry is dry or not. Clean the metal surfaces of the sensor 4 times a year. Do not use metal tools to clean the metal surfaces of the sensor, and do not use solution agents, cleaning agents or similar products when cleaning the sensors.

To clean the sensors:

  1. Open the loading door of the machine.
  2. If the machine is still hot due to the drying process, wait for it to cool down.
  3. Using a soft cloth soaked in vinegar, wipe the metal surfaces of the sensor and dry them.

The inner surface of the loading door should be cleaned after each drying process. Open the loading door of the dryer and clean all of the inner surfaces and the gasket with a soft, damp cloth.

Your dryer is fitted with systems that continuously perform checks during the drying. If the problem persists even if you have applied the steps in this section, please contact us at service@casa.com.sg Never try to repair a dysfunctional product.

Your tumble dryer is equipped with a built-in fault detection system, indicated by a combination of flashing operation lights. The most common failure codes are shown below.